Sky TV Support
Sky TV is the UK's most popular satellite television service, offering hundreds of channels, on-demand content and streaming through Sky Go and Sky Q. If you're experiencing issues with your Sky TV service, our connection service can put you through to the right team.
Common Sky TV Queries
- Sky Q box issues - Freezing, rebooting, no signal or recording problems
- Sky Go - Login issues, streaming quality, device compatibility
- Channel packages - Adding Sky Sports, Sky Cinema or removing channels
- Parental controls - Setting up PINs and content restrictions
- Sky remote - Pairing, replacement or programming your remote control
- Picture quality - HD, 4K UHD settings and display issues
- New installations - Arranging a Sky dish or box installation
- Multi-room - Setting up Sky in additional rooms
Sky TV Packages
Sky offers several TV packages that can be combined to suit your viewing preferences:
- Sky Entertainment - Access to hundreds of channels including Sky Atlantic, Sky One, Comedy Central, MTV and more. Includes on-demand content through Sky Go.
- Sky Sports - Live coverage of the Premier League, EFL, international cricket, golf majors, Formula 1 and more.
- Sky Cinema - A new premiere every day plus hundreds of films on demand. Includes access to Sky Cinema channels and the on-demand library.
- Sky Kids - A safe, dedicated space for children with popular channels and on-demand content from CBeebies, Nickelodeon and more.
- Sky Documentaries - Premium documentary content from around the world.
Troubleshooting Your Sky Box
Before calling, you may want to try these quick fixes:
- Switch your Sky box off at the mains, wait 30 seconds, then switch back on
- Check all cables are securely connected to your Sky box and TV
- Ensure your Sky dish hasn't been moved or obstructed
- Check for any service outages in your area on the Sky website
If these steps don't resolve your issue, call our connection service and we'll put you through to Sky's technical support team.
Need Help With Sky Broadband?
If you're having issues with your internet connection, Wi-Fi or Sky Talk landline, visit our Sky Broadband support page for troubleshooting tips and contact information.