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We have some wonderful news for all Sky Broadband customers! As of today, a brilliant new tool called Sky Broadband Shield is now available to help keep your entire family safe while enjoying the internet. This launch marks a significant step forward in our commitment to providing a secure online environment for everyone in your household.
Back in February, we shared our exciting plans to introduce 'whole-home' filters, and we are delighted to confirm that this promise has been fulfilled. Our goal has always been to ensure you can enjoy the very best the internet offers while feeling completely confident that your home is a safe space. Sky Broadband Shield is designed to be a brilliantly simple tool, giving you the power to easily choose exactly how much of the internet you would like to let into your home.
While we have previously offered security software for PCs and laptops, Sky Broadband Shield takes this protection to a whole new level. It now filters content across all internet-connected devices in your home. With the average Sky home now having seven devices connected to broadband, it is more important than ever to have a solution that works seamlessly whether you are surfing the web on a PC, a tablet, or a smartphone.
To create this system, we listened carefully to our customers to identify the types of online content that matter most to families. Using your valuable feedback, we have developed ten specific categories that you can filter. These categories include sensitive topics such as pornography, as well as content related to suicide and self-harm, ensuring that parents have greater peace of mind.
We have also worked hard to identify websites accurately so that only relevant sites are included within these defined categories. This ensures that your filtering is precise and effective, allowing you to tailor the internet experience perfectly for your family's needs. It is a fantastic way to manage online safety with ease and confidence.
If you would like to learn more about how to set up Sky Broadband Shield or have any questions about keeping your family safe online, our friendly team is here to help. Simply call us on 0844 448 1671. Calls cost 7p per minute plus your phone company's access charge. We look forward to helping you make the most of a safe and enjoyable internet experience!
Published: 2026-03-20
2026-03-20
2026-03-20